+1-855-211-0932 (ID:51016)
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Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will show up. It comprises detailed info about all the operations that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide library of video tutorials illustrating how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you are looking for, have a look at our comprehensive FAQ database, which comprises questions asked by actual individuals and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new articles in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can get in touch with our great team of customer support engineers available 24/7/365 and eager to help you with any problem. Each support ticket you send will be responded to in less than sixty minutes (the average response time is approximately 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 51016

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


Step2Ray's Website Hosting